THE DETAILS / LAST UPDATED 30 SEPTEMBER 2026
Your privacy.
This notice explains how Made Catchy Ltd (company number 15229478), trading as MadeCatchy, handles information about people who visit this website, contact us, or whose business contact details we research for relevant outreach. Our registered office is 18 Gresley Road, Ilkeston, England, DE7 5LX. For privacy questions, contact the Made Catchy team.
Visiting this website
We do not add advertising trackers, analytics scripts or cookies to this website. The hosting provider may process technical information such as your IP address, requested pages and access times to deliver and protect the site. If you arrive through a campaign link, we keep limited campaign details in your browser session, such as campaign, source, medium, content label and landing page. We receive those details only if you submit an enquiry, so we can understand which introduction led to it.
Contacting us
When you submit the enquiry form, we receive your name, email address, chosen service, any brief you add and the limited campaign details described above where applicable. These details are stored securely on our server and used to notify our team, respond to you and record the enquiry source. Completing the form does not subscribe you to marketing. We also accept enquiries by email. Please avoid including passwords, payment-card details, identity documents or sensitive customer information. We temporarily use a protected identifier derived from your IP address to limit repeated submissions; it expires after one hour.
How we use information
We use enquiry information to respond, discuss a potential project and provide requested services. Where relevant, this is necessary to take steps at your request before a contract or to perform our contract. We also have a legitimate interest in handling business enquiries, understanding which business introductions produce enquiries, keeping appropriate business records and securing our services. Some records must be retained to meet legal obligations.
Free mini audits
If you request a mini audit, we receive the public website address, your email address and any concern you choose to add. We inspect a small number of public pages and may create desktop and mobile screenshots so our team can review the site. Automated checks and an AI service may help draft candidate observations, but a person selects and approves the three findings before the audit is emailed. We do not use the form to access private areas, accounts or information behind a login. The request and review evidence are retained as a business enquiry and removed when no longer needed.
Business outreach
We research publicly available company websites and business registers to identify businesses that may benefit from our website services. We record the business name, website, published business contact details, source and relevant observations. We use this information to assess suitability and send relevant business introductions. Where this includes personal data, we assess our legitimate interest in promoting relevant services against the contact’s rights and expectations before using it. We do not treat publication of an email address as consent.
You can object to marketing at any time by replying to our email or contacting the Made Catchy team. We stop marketing to contacts who object and retain the minimum suppression record needed to avoid contacting them again. We do not add email tracking pixels. We review inactive prospect records after 90 days and remove information we no longer need, while keeping necessary suppression and legal records.
Service providers and retention
We use service providers for website hosting, email and, when required, payments and business administration. Relevant information may be processed by these providers to supply those services. We do not sell your personal information. If information is transferred outside the UK, we use applicable safeguards where required.
We review inactive enquiries after 90 days and remove information we no longer need. We retain relevant project information only as long as reasonably needed for the project, related disputes, and applicable record-keeping requirements. You can ask us about the retention period applicable to your information.
Your choices and rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your personal data, object to processing, or receive it in a portable format. Contact us at the email address above to make a request. You can also raise a concern with the Information Commissioner’s Office.
Changes
We will update this notice if our data handling changes, including changes to our enquiry form or service providers.